Here’s that list from 03/19/08 from Mike Rhodin of IBM Lotus that references 5 trends to embrace in the virtual workplace.The press release is here:
http://www.marketwire.com/mw/release.do?id=834515&sourceType=1
Here’s my own description of them:
1) “The Virtual Workplace will become the rule.”
Laptops and mobile devices will allow us to move beyond the “desk – typewriter – phone” model of the workplace. For many people of course this is already a way of life. Social networking aspects of the virtual world will give the feeling of community. The need for business travel will be reduced as virtual worlds and telepresence tools get better.
2) Real-time collaboration will become the norm.
Email is too slow, and should be used (as it is in Second Life) as merely a cache of stored messages which arrived for you while you were asleep. Again, already many young workers consider email too slow, having grown up on texting on phones.
3) “Beyond Phone Calls”.
If you value productivity and time, the telephone is one of the least effective ways to communicate. Here IBM again mentions IM as being a tool for replacing many phone communications. Now, of course the telephone is not going away, that’s not the point. But there are huge benefits available in shifting select communications from phone to IM.
4) Interoperability desired.
IBM focuses on interoperability and open standards as inevitable as the space matures. A lot of this just hasn’t been figured out yet and may not be, since platforms are generally competing business entities with different competencies. They are not necessarily interested in interoperability, whereas business just requires a coherent set of tools that does a few basic things flawlessly. That might not be found in any 1 platform, hence the cry for openness. They also mention increased ease of finding resources which could refer to ease of finding things in virtual worlds or better access to the correct individuals.
5) “Meetings” replaced with new models.
Fewer meetings – Woo-hoo! It’s a conceptual leap – “gaming technologies will significantly influence online corporate meeting experiences”. As I said at Virtual Worlds Fall 2007 in San Jose “gamers are using it now” and in fact, “collaborating ” much more effectively and with less cost.
-Bob Ketner
